Including all the essential services of the bronze package; initial on site assessment and report, remote access setup, regular remote checks and managed software updates, DataSys Silver package incorporates regular system checks and increased telephone support.
- Remote fortnightly checkups on servers
- Unlimited telephone support/remote assistance
- New Parts within 2-5 days
- Replacement server within 2-5 days
- Replacement desktops/laptops within 2-5 days
- Remote fortnightly check on backups
- Suitable USB hard drive
- Latest Microsoft updates and service packs
- Preferential call out rate
- Software installation support*