Support
DataSys Gold offers full time support, an on-site engineer offers complete peace of mind for those where IT is mission critical.
- Permanent on site engineer (39 hours per week)
- On site weekly checkups on servers
- Unlimited telephone support/remote assistance
- New Parts - same day
- Replacement server - same day
- Replacement desktops/laptops - same day
- Daily check on backups
- Suitable USB hard drive
- Latest Microsoft updates and service packs
- Server monitoring software
- Software installation support*
With an initial on site assessment and report, remote access setup and regular remote checks, managed software updates and telephone support.