Support
DataSys offers a range of excellent value-for-money Outsourced IT Support solutions that can fulfil the most basic or the most complex of IT requirements that your business demands. Whilst we look after your IT infrastructure for you, you can get on with running your business.
Our Approach
Our IT Support Contracts include a free on-site IT infrastructure audit prior to your purchase. Our highly qualified and experienced IT technicians will document:
- Network Infrastructure – including switches, routers and firewalls and a network diagram.
- Server equipment – including make/model, serial number and warranty registration with vendors.
- Assess backup and disaster recovery plans – including any recommendations for your environment.
DataSys prides itself on having an understanding of your I.T. infrastructure to provide the proactive support that your business requires.
We offer:
Outsourcing could be the biggest money saver for your small business, and coupled with our expert and dedicated team, you will also be getting the benefit of many years of experience within the industry. We are an enterprise solutions provider which help businesses gain an all important advantage within their industry – and we have worked with a number of clients from governmental and financial to non-profit and residential. DataSys ensures an outsourcing solution bespoke to your needs.
For more information about our outsourcing packages and how we can help your business, you can request a quote online or call to talk to us about your specific needs.
Getting external consultants in to help with any business’s IT system is a wise move, as it gives a new perspective and injects some expert opinion into your flagging IT system. DataSys are one of the foremost IT consultancy firms in the country, and should be your first port of call whether you need a whole new system designed from scratch, an audit of your current systems, or need to grow your IT to match the growing needs of your business.
Our on-site technical support gives you access to a physical IT support presence in your office, whether you need us to attend to an emergency outage or you simply need an IT presence during those busy times of the day. Our professional technical analysts have years of support experience and can support your hardware and network infrastructure and any software applications you have running. One call to our number will have one of our experts winging their way to you, and we can often get to any West Midlands based office in an hour or less.
We understand that many companies don’t wish to enter into lengthy contracts for IT support services and would rather have access to ongoing ad-hoc support for times they really need it. We specialise in helping small to medium sized businesses access the help they need, when they need it. When things go wrong you can rely on DataSys to resolve the problem effectively and efficiently.
We can support your entire desktop and server infrastructure. If your IT teams are stretched to capacity on project work or you simply cannot justify the cost of a dedicated IT support person, we can help. Just one server issue could cause a huge impact to your business operations, but one call to our team will have us delving into the problem immediately. We can work remotely or travel to your offices to physically address the issue and our lines are open 24/7. We understand we are no longer working in a 9-5 business environment and our versatile services reflect this beautifully.
DataSys incorporates a range of network security options that will ensure your network is adequately protected against malicious intruders or code and that your hardware infrastructure and security software is configured to let the good stuff in and keep the bad stuff out. Just one network failure or intrusion could compromise your business systems, your critical data and your business reputation.